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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy quick

Easy to apply and check how its going Reviewed on: 20th June 2021

Quick and easy to apply

Quick and easy to apply, fair payments Reviewed on: 20th June 2021

Recommend to a friend? Already have, MANY TIMES

Not only would I recommend to friends and family, but ever since using Ratsetter for the first time years ago, I've often recommended to people in my circle. We've all had the same fast brilliant customer service! Reviewed on: 20th June 2021

Speedy Decision

It was very easy to apply loan online and instant decision , also within 24hrs money was credited Reviewed on: 20th June 2021

Personal loan

I found RateSetter to be a very user friendly organisation Reviewed on: 20th June 2021

Fantastic

Brilliant rates, excellent terms and service. Reviewed on: 20th June 2021

Simple efficient quick professional and great rate

Easy informative professional. Account app excellent. The rates are good. No pressure simple and quick. I will not hesitate to use again. Reviewed on: 20th June 2021

Clear and simple

Clear and simple lending which offers excellent rates and flexibility. Reviewed on: 20th June 2021

First Class Loan Provider

5k over 5yrs for £89 per month, unbeatable! Reviewed on: 20th June 2021

What it saws on the tin!

Fantastic, never heard from them once. No hassle, got the loan, paid it back. Job done. Reviewed on: 20th June 2021

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