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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Professional

Professional service. Easy to use website. Reviewed on: 20th June 2021

Simple & Easy loan

The approval process is simple, the payment quick and the user portal very clear and easy to use. The rates are favourable and the whole process has felt less stressful that loans tend to be. Reviewed on: 20th June 2021

Quick decision and fair interest rates

Had a previous loan from RateSetter and needed to change my car so applied for a small loan. Very quick response and lower rates than my car dealer could offer. Very pleased I went back to RateSetter. Reviewed on: 20th June 2021

Excellent Services

Best service and lowest fees. I am very happy to use Rate Setter and i do recommend them Reviewed on: 20th June 2021

Excellent Service

Excellent service and I would highly recommend using Ratesetter. Reviewed on: 20th June 2021

Amazing Rates

The name rate setter says it all. As they have the most amazing rates and such an easy and flexible website to use. Reviewed on: 20th June 2021

Reliable, Approachable, Truly Efficient

User friendly website, careful consideration to clients and a brilliant service all round. Reviewed on: 20th June 2021

Easy & Fast to Apply

Have been very happy with the loan and the the service that goes with it. Reviewed on: 20th June 2021

Easy to set up responsible credit

Would recommend to friends as a good lender Reviewed on: 20th June 2021

Easy

No hard sale's No nagging Just plain and simple Easy to apply and understand Reviewed on: 20th June 2021

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