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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent hassle free service

loan very easy to set up, regular updates but no over pressurising to use other products. highly recommended, I would certainly use RatSetter again in the future. Reviewed on: 19th June 2021

Excellent.

Had my first loan off of Ratesetter for my car. Excellent service and so easy to fill the forms in. A good, low rate of interest and no pressure to take it. Reviewed on: 19th June 2021

Excellent service

I have always found dealing with my finances extremely difficult. Rate setter have always been easy to deal with and have taken the stress out of consolidating previous loans. Reviewed on: 19th June 2021

Very easy to arrange, manageable pay back amount each month.. Overall I'm very pleased with my decision to use RateSetter!

No hassle lending and the payback amount each month is very reasonable. It hasn't increased since I took the loan either. The company stay off your back, don't send emails every week nagging for money or trying to persuade you to take a larger loan. I've been very happy with my decision to use RateSetter and I'd highly recommend:) Reviewed on: 19th June 2021

Easy, affordable and clear

Really happy with my loan and I found it easy to understand, affordable and very flexible Reviewed on: 19th June 2021

Fast and easy.

Took out a loan with really little interest, happy overall experience Reviewed on: 19th June 2021

Simple and easy to use

A very simple service to use. Zero complaints or issues. Reviewed on: 19th June 2021

Competitive rate, flexible loan.

Competetive rate of interest and the flexibility to make extra payments and pay off the balance early. Reviewed on: 19th June 2021

Great service

Great service and a quick process. The rates were better than my own bank! Highly recommended Reviewed on: 19th June 2021

Very easy to set up

Have used Rate Setter twice now. Excellent rates. Very easy to adjust payments and dates online and helpful customer service too. Would and have recommended their services Reviewed on: 19th June 2021

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