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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great client service.

Always pleasant to deal with both on calls and emails contact. Reviewed on: 18th June 2021

Very Happy Customer

Straightforward application. Hassle free. Would definitely recommend and would use again myself. Reviewed on: 18th June 2021

Brilliant company

Excellent experience, quick, easy and straightforward Reviewed on: 18th June 2021

Superb

Best loan provider, excellent customer service and updates. Recommended ***** Reviewed on: 18th June 2021

Reliable and affordable and fast

A good company with a reliable loan system, good customer service and a quick response Reviewed on: 18th June 2021

Best ever

Good low percentage, fast processing time & money on account, loads of flexibility with payments and % reduced when paying off earlier, best lender I ever used Reviewed on: 18th June 2021

Satisfied with their services

professionals to work with. nice rates and overall a satisfactory experience dealing with them, as never had any service issues. Reviewed on: 18th June 2021

No problem with loan and easy

It's my 2nd loan and no problem low interest Reviewed on: 18th June 2021

Great loans company

Quick and easy loan application and acceptance. Reviewed on: 18th June 2021

No hassle great rates

My experience was so straightforward no bother a tall Reviewed on: 18th June 2021

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