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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy safe loans

Very easy application and money was sent fast. Website very easy to us too Reviewed on: 18th June 2021

Easy and straightforward lending

My experience has been good from the first day of applying to money in bank all done with ease and have experienced no problems throughout Reviewed on: 18th June 2021

Highly recommended

I applied on line and it was no fuss the money was in my bank account in gours very good rates of interest you won't be dissapointed Reviewed on: 18th June 2021

No Fuss - Simple

The three words above say it all!! Reviewed on: 18th June 2021

Best loan provider I have used

Easy simple online system and so flexible that it leaves me with easy simple control, unlike do many other providers. This is a company other loan providers should aim to be like Reviewed on: 18th June 2021

Great company with great rates

Rate setter has helped me to organise my finances while going through difficult periods. With low interest rates and an easily accessible website its been very easy to stay in control of my payments. Reviewed on: 18th June 2021

Efficient

I have taken out 2 loans with rate setter. They are so quick and straightforward to arrange and the money is transferred quickly. I can view my details online and have not had any issues. When I came to take out a second loan after my first had finished I didn’t hesitate to use them again as a tried and tested company. Reviewed on: 18th June 2021

Quick professional

Put my mind at ease with all staff and were very friendly and efficient Reviewed on: 18th June 2021

Quick and easy

Good rates and easy to apply, they do most of the work for you Reviewed on: 18th June 2021

Fantastic service

Easy, hassle free and helpful. Have no hesitation in recommending RateSetter Reviewed on: 18th June 2021

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