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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Superb Service

Superb service for the second time. Would highly recommend. Reviewed on: 18th June 2021

Quick and simple

Uncomplicated application, quick result, competitive rates. Reviewed on: 18th June 2021

Reasonable rates and good service

They offer decent APR good service and a quick turnaround time Reviewed on: 18th June 2021

Always good service and friendly

Always a easy approach and friendly people Reviewed on: 18th June 2021

Great and friendly service.

I needed a little help to finance a midlife crisis lol. Ratesetter made it easy and manageable. Very helpful and I will no doubt use again and have recommended to others. Thankyou so much. Phil Nicklin. Reviewed on: 18th June 2021

sounds ok

good job well done verry happy all good Reviewed on: 18th June 2021

RateSetter all the way!

Fantastic rates, great service. So glad I found this company when I was looking for finance. Would use them again and again for all my credit needs. Reviewed on: 18th June 2021

Ease of use, friendly & professional

Quick & easy decision to my application, friendly helpful staff, highly recommended. Reviewed on: 18th June 2021

Easy application.

Helpful and easy online application. Sorted quickly and efficiently. Reviewed on: 18th June 2021

Best experience so far

Ratesetter is the best loan provider Reviewed on: 18th June 2021

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