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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loan Review

Rate Setter is a really good way of borrowing money, the process was really simple. The website is intuitive and i would certainly recommend them to family and friends. Reviewed on: 18th June 2021

Amazing

Have had 2 loans from them now. Very easy to apply and very quick. Reviewed on: 18th June 2021

great

great and easy could not ask for more Reviewed on: 18th June 2021

good and easy to use service

able to provide me with loan on a good repayments terms Reviewed on: 18th June 2021

Very reliable!

Second time with them, would recommend to anyone!! Reviewed on: 18th June 2021

Very helpful when you need help.

Very easy company to deal with. Applying is also very easy. Reviewed on: 18th June 2021

Fantastic service

Quick and easy, all information is visible, highly transparent and have had no problem at all. Reviewed on: 18th June 2021

Loan

I've been with rate seller for more then like 4 years and they always helpfull to me and made it look so easy for me to get loan with them. Thanks rate seller Reviewed on: 18th June 2021

Easy quick service

Easy quick service to use. 2nd time I've used it and was much easier 2nd time around as all my previous details were saved. Money in my account withing a few days (as I submitted request on a Friday). Reviewed on: 18th June 2021

Simple and so easy

Simple and so easy, no hassle. Everything is done at the palm of your hand and you can also chose to make more that your scheduled repayments each month which help towards paying off your loan. Reviewed on: 18th June 2021

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