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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Straight forward and quick repose

I used these guys to purchase my car when the previous one died on me unexpectedly. They got in contact quickly the process was straight forward and they were great to deal with when time was short to solve the issue of not having a car Reviewed on: 18th June 2021

Fantastic Company

I have been very pleased with Ratesetter are fantastic to deal with. Friendly helpful staff. Fast and efficient service. Ratesetter helped me live the dream! Reviewed on: 18th June 2021

Super efficient loan service

Can’t fault the service provided! Reviewed on: 18th June 2021

Years of help using Ratesetters

Ratesetters have been a god send over the years with low interest of your choice. The easiest application l have experienced in loans and lending. Hopefully they keep the standard and l will continue to use this amazing facility Reviewed on: 18th June 2021

I'm happy with the loan

well and quickly processed,well and quickly settled my loan applications Reviewed on: 18th June 2021

Perfect

Always good in service and helpful Reviewed on: 18th June 2021

Quick easy service when I needed it most

The process was very quick and easy. I can manage the loan via my internet account and it very easy and transparent. Reviewed on: 18th June 2021

it done wat it says on the box

great intrest for my loans well happy Reviewed on: 18th June 2021

RateSetter loans

Simple, straightforward process. Competitive APR, excellent online account management for additional payments or changes to direct debit dates. Reviewed on: 18th June 2021

User friendly site.

Easy application with immediate response. Reviewed on: 18th June 2021

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