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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and fair

4
Easy to apply, good communication, reasonable rate. Reviewed on: 18th June 2021

Fast and efficient

5
Within 2 days I received my loan and I could purchase my car ! Thank you. The website is very easy to use. Reviewed on: 18th June 2021

Making life easier

5
RateSetter was so easy to set up and manage online. I can access my details easily and check on payments and balances. I love the options available to me through my account and it’s a pleasure to log onto RateSetter as the account view is so well set out and the colour scheme is lovely! Reviewed on: 18th June 2021

Quick loans

4
It is an easy process with RateSetter to get loan Reviewed on: 18th June 2021

Recommend

5
Great company good rates always had a quick response Reviewed on: 18th June 2021

Quick and easy

4
One phone call all sorted over the phone brilliant. Reviewed on: 18th June 2021

Great value loans

5
When my wife and I were looking for a loan Ratesetter were head n shoulders the best offering affordable lower rates easy simple application n ease of payment Reviewed on: 18th June 2021

second loan from you and great service.

5
Both my loans with you have been excellent and fair, you are always the ones I go to first if needing a loan Reviewed on: 18th June 2021

Quick and easy

5
Getting the loan was just a few clicks and had no issues since being approved Reviewed on: 18th June 2021

Very good support

5
I be with ratesetter over 2 years and I'm very satisfied with all service and support, many thanks Reviewed on: 18th June 2021

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