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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to apply no frills online loan application

I first used this site a few years ago when wanting to visit my Son in Canada and could not believe how quick and easy it was, low interest rates and decision in minutes. I have since taken out another couple of loans and very happy with Rateseetter and have recommended to family and friens. Reviewed on: 18th June 2021

Excellent service

Very helpful company. I needed extra cash urgently they helped me out within 24 hours. Keep up the great work thankyou Reviewed on: 18th June 2021

Good service

Always good service and fast responses. Reviewed on: 18th June 2021

Great service

Quick decision time, received money promptly and can manage my loan online easily. Reviewed on: 18th June 2021

Great lender

I have had a 2 loans from rate setter over the last 10 years and have experienced excellent customer services and no hassle at all. Reviewed on: 18th June 2021

Car loan

Perfect loan when I needed a new car. Easy repayments Reviewed on: 18th June 2021

Excellent all round service

RateSetter helped me out when needed. Thank You. Reviewed on: 18th June 2021

So Easy

The whole process of setting up a Loan with Ratesetter was so easy & stress-free. Great rates & everything was done quickly & efficiently, definitely recommend! Reviewed on: 18th June 2021

Reliable and user friendly

Very useful customer service team. Clearly outline the important parts tounderstand when decideding if it is the best for you. Easy to track and forecast payments. Reviewed on: 18th June 2021

Ratesetter opinion

Easy to contact ,helpful in pandemic, product suited our needs, overall excellent Reviewed on: 18th June 2021

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