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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fair rates does what it says

...great company I would recommend to anyone Reviewed on: 18th June 2021

Excellent loan provided

Extremely easy to apply, fantastic customer service and very understanding during pandemic. Reviewed on: 18th June 2021

Good company to deal with

I have used Ratesetter on a few occasions. The beauty of this company is that you can pay off your loans quickly without penalty or pay more if you want to and the interest rates are good. Reviewed on: 18th June 2021

Mr EELES

I got loan from Ratesetter. They was very good. Reviewed on: 18th June 2021

Best around

From the start of the application they were the cheapest around, the money was in my bank account within a few hours and it's been plane sailing ever since. Love this company and would definitely use them again! Reviewed on: 18th June 2021

Quick process

Amazing service very easy and friendly system, fund transferred in short time Reviewed on: 18th June 2021

Excellent service

Brilliant for covering unusual purchases. Very helpful and friendly. Very user friendly. I particularly like the fact that you can easily view your statement online. Would definitely use them again. Reviewed on: 18th June 2021

Excellent Loan Provider

very, very quick, simple process and easy to administer changes (such as payment dates), with great rates. I would highly recommend - a refreshing and pleasant change from traditional providers Reviewed on: 18th June 2021

Very good service

Always on hand and helpful to respond to any queries and smooth loan application process Reviewed on: 18th June 2021

Best Rates

By far offering the best and fair rates from any provider or car loans. Reviewed on: 18th June 2021

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