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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
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RateSetter Loans reviews (14024)

Repeat customer

5
Ratesetter offer great rates when compared to other lenders on the market. I was dubious when I first used them 9 years ago, but I was happy to return to them when I recently needed another loan. The loan approval process is fast and efficient, utilising technology to provide a streamlined process. Reviewed on: 18th June 2021
Marcia Williams Looby's avatar
Marcia Williams Looby

Best and easy online

5
Been with halifax for 18 years or more not even offer loan only higher interest but with ratesetter is the best and the application online very easy and got my loan in few days thanks alot Reviewed on: 18th June 2021
Salah 's avatar
Salah

Prompt agreement put into place

5
Quickly put in to place when required , a no hassle experience. Reviewed on: 18th June 2021
ereid321@gmail.com's avatar
[email protected]

How Good is Ratesetter?

5
A great loan company, who are easy to deal with and offer great rates! Reviewed on: 18th June 2021
Karl Clinton's avatar
Karl Clinton

Great loans from Rate Setter

5
I received a pleasant experience when I was dealing with Rate Setter when I wanted a loan arrangement. It was straight-forward and very efficient. Would certainly recommend my friends and family to Rate Setter for loans. Reviewed on: 18th June 2021
Venancio Casal 's avatar
Venancio Casal

Simply the best

5
Ratesetter provides a fast and efficient service with clear information, and attractive rates. Minimal marketing which is an important factor for me. Reviewed on: 18th June 2021
Nicholas Grant's avatar
Nicholas Grant

Quick and easy

5
All vey quick and easy Good rates Excellent service Reviewed on: 18th June 2021
Katrina's avatar
Katrina

Great Rates and Simply to do

5
This is my first experience of Peer to Peer lending. It has worked well and I enjoy the fact that small scale investors are being rewarded as opposed to giant multinational banks Reviewed on: 18th June 2021
NigelT's avatar
NigelT

Great loan provider

5
Been with rate setter for over two years now and am about to completely repay my loan next mont Never had issues with them,was given the chance to make extra payments without being penalised for it If I ever need a loan in the future I will choose ratesetter again without a doubt Reviewed on: 18th June 2021
Kiril Barzakov's avatar
Kiril Barzakov

Good customer service

4
I've had a loan to pay for a car and received good customers services, recommended to others and have been a returning customer myself with a consolidation loan, and received good customer service again. Reviewed on: 18th June 2021
Lee R's avatar
Lee R

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