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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good

Very quick working company, always helpful if have any queries Reviewed on: 18th June 2021

Amazing customer service

They are great with helping people, and their customer service is amazing. Reviewed on: 18th June 2021

Great rates and service

Ratesetter had the best loan rates both times I wanted a loan. Easy to apply. Their website is straightforward to use and customer service is very good. I'd recommend them and I'd use them again myself. Reviewed on: 18th June 2021

MR

Great experience overall, thanks Reviewed on: 18th June 2021

Two times a winner

I have and continue to use RateSetter for my capital purchases. Their process is instant, effective and cost effective. I have no need to look at any of their competitors. RateSetter is 'simply the best.' Reviewed on: 18th June 2021

Easy fast service

I have used rate setter a couple of times and used the call centre. Staff very friendly and helpful and online service works really well and good low interest rates Reviewed on: 18th June 2021

Great service

I have had a great experience with ratesetter right getting the beginning. Reviewed on: 18th June 2021

Car loan

Very easy to set up and I have never had any bother with this company. No complaints, highly recommend Reviewed on: 18th June 2021

Affordable loans

Happy with the interest rates and the online application was very easy and straightforward. Recommend Reviewed on: 18th June 2021

Quick and easy

It was a quick and easy process to apply and receive the funds Reviewed on: 18th June 2021

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