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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Quick and Easy

5
Process is very straight forward and easy to follow. Reviewed on: 18th June 2021

Decent but can be confusing

4
Easy to use in terms of getting money and checking things, however finding settlement and more details can be confusing Reviewed on: 18th June 2021

Fast friendly and efficient

5
I've used Ratesetter twice now to buy my new motorcycle and It has been a simple process both times and at much better rates than those offered by finance companies. Both times I have changed the schedule and paid off earlier and there was no fuss and no penalty. A great company to deal with. Reviewed on: 18th June 2021

Very good

5
Highly recommended, very good and reliable service with competitive rates Reviewed on: 18th June 2021

Easy to apply

5
Very easy to apply good rate of interest Reviewed on: 18th June 2021

Seamless

4
My experience with ratesetter from the start has been seamless, from the moment I applied for the loan to setting up the payments and keeping track of where I am with the re-payment schedule everything has just been easy and simple. I would thoroughly recommend them to anyone looking for a small to medium sized loan. Reviewed on: 18th June 2021

Excellent to deal with.

5
From initial contact through to receiving the funds into my account everything was so easy. Reviewed on: 18th June 2021

Good experience!

5
Easy application, fast approval and payment and easy interface for early repayment and tracking! Reviewed on: 18th June 2021

Easy and reliable.

5
Great company. Lots of flexibility and control over your payments. Easy to manage and navigate. Highly recommend. Reviewed on: 18th June 2021

Decent loan company, easy to use service

4
Easy pain- free experience and service. Easy to apply for loans and manage loan account online Reviewed on: 18th June 2021

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