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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great website!

I wanted a loan that wasn't complicated to understand the terms etc. Also a quick response! Reviewed on: 18th June 2021

Try RateSetter before you look anywhere else...

I have had two loans from RateSetter both were easy to arrange, transparrent charges, almost unbeatable rate and what I really like is no penalty on early repayment. Fantastic website too. Reviewed on: 18th June 2021

Ratesetter loans

Got loan about 3 years ago when I applied very helpful service loan was very fast and easy to apply would recommend this company 100 % Reviewed on: 18th June 2021

so far so good

it is easy to apply and manage online Reviewed on: 18th June 2021

Amazing service

If only all companies were as simple and efficient as ratesetter to deal with! Reviewed on: 18th June 2021

Great loan service

Quick and easy process, would recommend Reviewed on: 18th June 2021

A fair and respectable company

Easy to apply, fair but competitive rates, and honest company Reviewed on: 18th June 2021

Great company with helpful staff

Taken out multiple loans with ratesetter over the years and very happy with thier service. Reviewed on: 18th June 2021

Fast decision and excellent customer service

I cannot fault Ratesetter as a loan provider. I found the application process very easy to understand and was delighted with the very prompt response and payment. They have an excellent set up to see how much you have paid and can easily pay extra iinto the account to allow you pay off your loan quicker. Simply the best!! Reviewed on: 18th June 2021

Excellent Company in all Aspects!

RateSetter was excellent, action fast and , offers very good value! Reviewed on: 18th June 2021

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