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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Great old fashioned friendly service with present day user facilitites

What a pleaseant surprise, very easy and very quick service with a user friendly dashboard for ease of manahging your loan. A+++ provider. Reviewed on: 18th June 2021

Helpful and easy to set up

Easy to set up, never any problems with payments and always on hand to help. Reviewed on: 18th June 2021

So much better than companies I've used before

Very easy to work with and monitoring and managing the loan is really transparent. Will certainly use again. Reviewed on: 18th June 2021

Mo money no problems

They where fast an easy to use, easy to talk to, and made me comfortable knowing I needed some extra cash at a time in need. Reviewed on: 18th June 2021

Very quick and easy

It sorted me out at the right time and is very easy to manage online. Give it a try. Reviewed on: 18th June 2021

Great end to end

When I needed support was Ratersettter was there t respond in a timely manner and give me a great outcome. Reviewed on: 18th June 2021

Great Experience

Just such a great idea. Much better rates than other providers. Always been kept up to date with my loan. Thank you RateSetter! Reviewed on: 18th June 2021

Great service and reliable

I had to borrow money for my wedding expenses. The process is so easy and and they are very reliable. It explains all the terms and conditions really well. I would recommend RateSetter for anyone who wants to borrow money. Reviewed on: 18th June 2021

Easy and quick

I have had two loans with rate setter and it has been a smooth process, with quick decisions and turn around, staff were very helpful, would definetly recommend as a responsible company, thank you for a great service. Reviewed on: 18th June 2021

Quick and helpful

Went online to Ratesetter to apply for a loan and received their approval the next day together with the money into my account. They have the lowest interest rates on the market and are one of very few companies that actually make it worthwhile to apply for a loan. Reviewed on: 18th June 2021

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