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RateSetter: Loans reviews

4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14022)

Quick and Easy!

5
Rate Setter keep things quick and simple, without over complicating the process. There is easy access online to view your platform and view details relating to your loan, which is very convenient rather than having to wait for statements through the post. The money was in my account less than 24 hours after my loan was accepted, so there’s no hanging around and waiting for your money! Thank you Rate Setter, I will definitely be using your services again! X Reviewed on: 18th June 2021

Excellent service

5
Great company, swift and decisive action. Simple to engage with, and some of the best rates I’ve seen. Reviewed on: 18th June 2021

Excellent service

5
Excellent, easy and professional service, good interest rates and payback terms Reviewed on: 18th June 2021

Great company.

5
Quick and easy to apply. Easy to understand and excellent website. Reviewed on: 18th June 2021

Great service

5
Very quick in their response Reviewed on: 18th June 2021

Excellent company

5
I’ve taken a number of loans and always been a quick and efficient process. Reviewed on: 18th June 2021

Great Place To Find Loans

5
The entire process was quick. I was able to receive a decision within 2 hours and the money was in my account the following day. Can't recommend Rate Setter enough Reviewed on: 18th June 2021

Excellent service

5
Really good loan service with a low interest rate. I would recommend ratesetter for affordable loans. Reviewed on: 18th June 2021

Excellent Service

5
Simple process and fast responses. Really refreshing to deal with. Reviewed on: 18th June 2021

Loans

5
Excellent and efficient service Reviewed on: 18th June 2021

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