Paid advertisement
Smart Money People Logo
Go to business site
Share this page
Link copied

RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

RateSetter Loans reviews (14024)

Easy and quick

5
I have had two loans with rate setter and it has been a smooth process, with quick decisions and turn around, staff were very helpful, would definetly recommend as a responsible company, thank you for a great service. Reviewed on: 18th June 2021
Lou's avatar
Lou

Quick and helpful

5
Went online to Ratesetter to apply for a loan and received their approval the next day together with the money into my account. They have the lowest interest rates on the market and are one of very few companies that actually make it worthwhile to apply for a loan. Reviewed on: 18th June 2021
Devora Judah's avatar
Devora Judah

Quick and Easy!

5
Rate Setter keep things quick and simple, without over complicating the process. There is easy access online to view your platform and view details relating to your loan, which is very convenient rather than having to wait for statements through the post. The money was in my account less than 24 hours after my loan was accepted, so there’s no hanging around and waiting for your money! Thank you Rate Setter, I will definitely be using your services again! X Reviewed on: 18th June 2021
Sophie Hassall's avatar
Sophie Hassall

Excellent service

5
Great company, swift and decisive action. Simple to engage with, and some of the best rates I’ve seen. Reviewed on: 18th June 2021
Jon Hourihan's avatar
Jon Hourihan

Excellent service

5
Excellent, easy and professional service, good interest rates and payback terms Reviewed on: 18th June 2021
Janette Russon's avatar
Janette Russon

Great company.

5
Quick and easy to apply. Easy to understand and excellent website. Reviewed on: 18th June 2021
Steve's avatar
Steve

Great service

5
Very quick in their response Reviewed on: 18th June 2021
Ebs's avatar
Ebs

Excellent company

5
I’ve taken a number of loans and always been a quick and efficient process. Reviewed on: 18th June 2021
tstoker@hotmail.co.uk's avatar
[email protected]

Great Place To Find Loans

5
The entire process was quick. I was able to receive a decision within 2 hours and the money was in my account the following day. Can't recommend Rate Setter enough Reviewed on: 18th June 2021
Emmanuel Donkor's avatar
Emmanuel Donkor

Excellent service

5
Really good loan service with a low interest rate. I would recommend ratesetter for affordable loans. Reviewed on: 18th June 2021
Ronnie 's avatar
Ronnie

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from RateSetter?

  • Car Finance

    from RateSetter 4.90 from 308 reviews
    RateSetter
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill