Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Great company to deal with

good competitive rates with great customer service, would recommend to friends and family Reviewed on: 18th June 2021

Great communication from the start

Seemed like everyone else did the work. I got the loan, picked the car up and now have happy driving. Reviewed on: 18th June 2021

easy to deal with.

Simple no fuss and very easy to deal with. Reviewed on: 18th June 2021

Happy Customer

quick decision. not bogged down by marketing. easy process Reviewed on: 18th June 2021

good

would recommend to everyone Reviewed on: 18th June 2021

Excellent

Best customer Service always guide in a proper way i even miss one payment one day and they call me to remind for the payment without take any charges and also at the time off application it was straight forward will recommend Reviewed on: 18th June 2021

Great experience

Taking out a rate setter loan really got me out of a financial pickle after my dog needed expensive, emergency treatment. The application and the whole process was so easy; it can be so overwhelming having to go through paperwork and terms and I find you have to use a computer. Ratesetter made it super easy and I was able to do everything via my phone! Reviewed on: 18th June 2021

Quick and good rates

Very quick responses to queries and with quotes. Good interest rates Reviewed on: 18th June 2021

Great service

Rate setter has been so helpful, great service and their online platform is so easy to use, you can keep up to date on everything and make payments easily if you want! Reviewed on: 18th June 2021

Satisfied customer

Never had any problems with Ratesetter Reviewed on: 18th June 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.71 from 80 reviews
Loans
from Vanquis 4.80 from 1254 reviews
Personal Loan
from Novuna Personal Finance 4.74 from 359 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub