Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Reasonable rates and no hassle

Easy no-hassle application process, the interest rate is reasonable, and the online management is excellent - with all the information clearly set out and the flexibility to make extra payments whenever you like to save interest and shorten the loan term. Highly recommended. Reviewed on: 18th June 2021

A* LENDER

simple, easy, fast used ratesetter on more than one occasion and will used again if required. Reviewed on: 18th June 2021

great team great product

a very easy and pleasant experience made me take out a new loan with ratesetter Reviewed on: 18th June 2021

Loans review

A Very quick and easy process to apply for my loan.would highly recommend. Reviewed on: 18th June 2021

RateSetter - quick and easy-going

When you want to borrow money for the first time you usually get declined from your bank. When it comes to Ratesetter it took me 5 minutes to borrow money, everything explained, no hidden fees. Everything was explained to me. I recommend them to every friend as company you can trust Reviewed on: 18th June 2021

EXCELLENT SERVICE & WOULD USE AGAIN

When I initially took out my loan Rate Setter where quick & efficient. I had the money the next working day & I have had no issues with them since, would highly recommend & use them again Reviewed on: 18th June 2021

ratesetter loan

my loan application was quick and easy and the money was in the bank when promised Reviewed on: 18th June 2021

Faultless service!

I’ve used ratesetter multiple times now and all I can is that the service I’ve received from them is absolutely faultless. The whole system is so easy to use for any level of user. Everything is clearly marked on their website and is easily accessible. I really don’t think they could do anymore for their customers... fantastic! Reviewed on: 18th June 2021

There when I need them and still reasonable

I had a few years where I let my finances get really out of hand. I'd had payday loans and guarantor loans and always ended with a sour taste. RateSetter is stress-free, easy to manage (or just set and forget really) and doesn't make me worry about getting deeper into debt. Reviewed on: 18th June 2021

Great delivery

Fast, efficient and helpful. Would recommend Reviewed on: 18th June 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Unsecured loans
from East Kilbride Credit Union 4.85 from 93 reviews
Loans
from Vanquis 4.80 from 1254 reviews
Child benefit loan
from M for Money Credit Union 4.74 from 80 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub