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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Long term loan

Long term loan , wonderful service and company Reviewed on: 18th June 2021

My Love

Best prowider in my life, thank you Reviewed on: 18th June 2021

Amazing loan company

They provided help and they are always there for you.a great customer experience Reviewed on: 18th June 2021

Fast effective

Very straight forward easy to use, and came back with an answer straight away Reviewed on: 18th June 2021

Great deal

Great deal, very quick decision and money on the account within one day Reviewed on: 18th June 2021

Hassle Free Help

Great customer service and user friendly website makes Ratesetter stand out. They’ve really helped me out. Reviewed on: 18th June 2021

Uncomplicated

The process of applying, being approved and receiving the money was done in a quick and uncomplicated manner. The fact that is isn't a conventional financial institution makes it even better. Reviewed on: 18th June 2021

Life saver

I have been so impressed with RateSetter would recommend it to all i know that need a little help. I have had three loans with them and would do it again should i need to. Reviewed on: 18th June 2021

Never had any problems.

When selecting a company for the loan and having spoken to a person at the company was made to feel comfortable and happy with the details and workings. Reviewed on: 18th June 2021

Quick, easy and painless

Rate setter gave clear and easy to understand information. The application was probably the easiest I have made, no waiting around for a decision and the money was in my account with a couple of days. Brilliant. Reviewed on: 18th June 2021

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