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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Given a chance.

After splitting up from my partner of 13 years I wasn't able to get loans or credit for a long time. But Eventually I was accepted for a loan of RATESETTER. It was quick & easy to apply & I got a first load of £5000 over 5 years. It really helped me back on my feet & to get my confidence back. Thanks you RATESETTER. Reviewed on: 18th June 2021

Wery good

I want money because I lost job Reviewed on: 18th June 2021

Quick decisions and easy online access

The application process and decision making is quick and hassle free the online account is so informative. You can see month by month how much of the loan is paid and how much interest. Really useful. Reviewed on: 18th June 2021

Great Rate

Easy to set up a loan and a good rate, would recommend Reviewed on: 18th June 2021

Great service

Excellent rates, and great service without the hassle, would recommend. Reviewed on: 18th June 2021

Fantastic easy to manage loan

Website is really user friendly. Makes it very clear where you stand and what is left on what you owe. Reviewed on: 18th June 2021

Excellent

Easy to apply and a good service overall Reviewed on: 18th June 2021

Great Service

great service everything was very smooth and easy Reviewed on: 18th June 2021

Excellent customer service. Great support

From the offset the service provided was excellent. Cannot recommend Ratesetter highly enough Reviewed on: 18th June 2021

Great company!

Always supportive when any issues over the phone. Quick to solve. Always been friendly staff I have dealt with. Thanks ratesetter! Reviewed on: 18th June 2021

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