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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14022)

Brilliant company

5
Needed to get my life back on track and ratesetter gave me the opportunity to do so , ever so grateful Reviewed on: 18th June 2021
Craig Mace 's avatar
Craig Mace

Rates enter were so easy to deal with.

5
Applying for a loan was simplicity itself, treated with respect and an understanding of my requirements. The whole process was completed smoothly and also feeling that you were important to the company Reviewed on: 18th June 2021
Michael Crook's avatar
Michael Crook

Super easy

5
It was super easy to get my loan and I received the money quickly. Accessing my account is simple and it shows me how long I have left, what I have paid and how much I have left to pay. I got an excellent deal too! Highly recommend! ⭐⭐⭐⭐⭐ Reviewed on: 18th June 2021
cake decorating and sweet treats's avatar
cake decorating and sweet treats

Best loan service

5
Easy, fast, trusty, with the best rate Reviewed on: 18th June 2021
Tibor Kulcsar's avatar
Tibor Kulcsar

Hands down best loan company out there

5
Can’t fault you guys. A while back I was invited into my bank to have a financial check up, they couldn’t believe the rate on my loan couldn’t match it for toffee. Thanks RateSetter Reviewed on: 18th June 2021
sarah_loubob@yahoo.com's avatar
[email protected]

Solid dependable company

5
Easy to apply and admin after , all good here Reviewed on: 18th June 2021
shaun cox's avatar
shaun cox

Great lender

5
I've had 2 loans from ratesetter, good alternative to banks, quick decision and set up, would highly recommend and use again. Reviewed on: 18th June 2021
Stephen Davies's avatar
Stephen Davies

Great company

5
I have had 2 loans from Ratesetter and found the whole process of applying and receiving the money very quick and simple. I would highly recommend them to anyone . Reviewed on: 18th June 2021
Richard 's avatar
Richard

Straight forward, no nonsense service

5
Incredibly easy to use website, all information easy to understand and up front, quick and efficient service, good rates too. Would definitely recommend. Reviewed on: 18th June 2021
Ian Robertson's avatar
Ian Robertson

Excellent and helpful service

5
Ive had two loan with this company now. The service is great very understanding and helpful, if you miss a payment or you can't make one they are very understanding if and when that would to happen. I wouldn't hesitate to use these again! Highly recommend Reviewed on: 18th June 2021
Damion Hinkins's avatar
Damion Hinkins

Review RateSetter: Loans now

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