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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy application and great rates

Ratesetter’s loan application process is extremely straightforward and has one of the best rates on the market. 10 out of 10 for ease of use and responsiveness Reviewed on: 18th June 2021

Loan

Great company to use with ease and fast response to my request never had any issues with this company Reviewed on: 18th June 2021

Great service

Great communication all the way quick answers with no issues, that’s what I expected and that’s what I got Reviewed on: 18th June 2021

easy and hassle free

very good to deal with at a time when a little extra financial help was needed .would certainley apply again if the need arises many tha Reviewed on: 18th June 2021

Personal Loan

Fabulous quick friendly service. All carried out efficiently Reviewed on: 18th June 2021

Very easy and Competitive

Very easy to arrange a loan and competitive with the market prices - Very happy will use again Reviewed on: 18th June 2021

Amazing product, easy to use, pleasing results.

Amazing customer service, fast and honest results very pleased with the whole process. Reviewed on: 18th June 2021

Easy Loan Management

I used RateSetter to consolidate debt. Their loans were easy to look through and their terms were very clear. Definitely would recommend. Reviewed on: 18th June 2021

Amazing

I have been struggling with money at one point, and i have applied for a loan. Ratesetter customer service is amazing, polite and quick to respond. 5/5 stars Reviewed on: 18th June 2021

Quick and Easy Loan

I’ve had to take a loan with Ratesetter on a couple of occasions and there is nothing simpler. It is a very user friendly system, which allows you to stay in control the whole time and to me, personally, it just reassured me that there would be no hidden fees or problems whatsoever. Totally recommended if you’re ever in the need of a quick loan! Reviewed on: 18th June 2021

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