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RateSetter: Loans reviews

4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14022)

Last one standing

5
I turned to Ratesetter when others loan companies turned me down so am very pleased with their service and grateful for the loan i applied for which is turn help me buy a car when i most needed it. Reviewed on: 18th June 2021

Highly rated loan company

4
A reliable and professional loan experience with effective customer communications, highly recommended. Reviewed on: 18th June 2021

Stress free process

5
Quick and easy application. Very smooth process and quick decision Reviewed on: 18th June 2021

Good fast service

5
Good fast service i had the money next day Reviewed on: 18th June 2021

Easy and clear

5
I wanted to buy a car so got a loan from ratesetter which was quick and easy to set up. Able to manage my loan online makes things alot clearer will definatly use again if needed Reviewed on: 18th June 2021

Easy to deal with

5
A great company with friendly and understanding staff. Due to covid money was tight but a phone call was all it took to get help. Would recommend to anyone Reviewed on: 18th June 2021

Stress free but very efficient

5
I was having financial problems after a holiday I needed a loan with the least interest rates & best monthly repayments & ratesetter was my solution. Reviewed on: 18th June 2021

Great company

5
Great company, easy to apply and quick to deliver Reviewed on: 18th June 2021

Easy to pay loans

5
I took out a loan with Ratesetter a few years ago. The staff were very friendly and it wasn’t long before I received the money. Thanks to easy, affordable monthly payments I am able to pay off the loan care free. I would recommend Ratesetter to anyone that wants to take a loan for home improvements. Reviewed on: 18th June 2021

Great company

5
Quick application with great customer service Reviewed on: 18th June 2021

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