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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very good have told people

It's been near 3 years when I got my van its the best I did Reviewed on: 18th June 2021

excelent.

I had never thought of using P2P for borrowing until I retired and needed a car, Not only are there terms extremely competitive,I found them very easy to deal with,my contact via both phone and e-mail was quick , painless and professional, Reviewed on: 18th June 2021

Last one standing

I turned to Ratesetter when others loan companies turned me down so am very pleased with their service and grateful for the loan i applied for which is turn help me buy a car when i most needed it. Reviewed on: 18th June 2021

Highly rated loan company

A reliable and professional loan experience with effective customer communications, highly recommended. Reviewed on: 18th June 2021

Stress free process

Quick and easy application. Very smooth process and quick decision Reviewed on: 18th June 2021

Good fast service

Good fast service i had the money next day Reviewed on: 18th June 2021

Easy and clear

I wanted to buy a car so got a loan from ratesetter which was quick and easy to set up. Able to manage my loan online makes things alot clearer will definatly use again if needed Reviewed on: 18th June 2021

Easy to deal with

A great company with friendly and understanding staff. Due to covid money was tight but a phone call was all it took to get help. Would recommend to anyone Reviewed on: 18th June 2021

Stress free but very efficient

I was having financial problems after a holiday I needed a loan with the least interest rates & best monthly repayments & ratesetter was my solution. Reviewed on: 18th June 2021

Great company

Great company, easy to apply and quick to deliver Reviewed on: 18th June 2021

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