Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Easy to pay loans

I took out a loan with Ratesetter a few years ago. The staff were very friendly and it wasn’t long before I received the money. Thanks to easy, affordable monthly payments I am able to pay off the loan care free. I would recommend Ratesetter to anyone that wants to take a loan for home improvements. Reviewed on: 18th June 2021

Great company

Quick application with great customer service Reviewed on: 18th June 2021

Good rate of interest,verry easy to apply.

Verry good staff, and verry helpful company when you need a fast loan. Reviewed on: 18th June 2021

Great, excellent, professional.

Very easy to apply for an loan, Low procentage accrual, All done it via internet and by phone call, Very frendly, experienced company witch I will definitely recommend to all who need extra cash . :):):) Reviewed on: 18th June 2021

Very helpful, understood my needs perfectly

Went above and beyond to find the right loan for my needs Reviewed on: 18th June 2021

Excellent and affordable repayments

Ratesetter helped me purchase my car they explained clearly the repayment rate and gave me every bit of reassurance as this was my first time ever having a loan this size, I totally recommend them and I would definitely use them again in future. Reviewed on: 18th June 2021

Excellent

My first loan was with ratesetter and they made the process so easy and with manageable repayments it made it even better I would definitely recommend using ratesetter. Reviewed on: 18th June 2021

Great service

Easy to use, clear at all times. Reviewed on: 18th June 2021

Fantastic from beginning to end

Always willing to help great service quick and thorough. Will always recommend. Fantastic!! Reviewed on: 18th June 2021

Outstanding Company

Very professional company to deal with. Quick and easy loan application. Would highly recommend. Reviewed on: 18th June 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loans
from Vanquis 4.80 from 1254 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Unsecured loans
from East Kilbride Credit Union 4.85 from 93 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub