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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Really quick and easy to set up.

Set up online, but with good interest rates. Excellent customer service dept that responds quickly Reviewed on: 18th June 2021

Great

Needed a loan. Application process was quick and efficient. Had the money in my account in no time. Reviewed on: 18th June 2021

Super simple and super flexible

Ratesetter have provided me with a couple of loans which have been used to give me financial freedom. The application process was smooth, quick with great communication. Managing the loan online is clear and easy to do. I would highly recommend them Reviewed on: 18th June 2021

Amazing

I wouldn’t recommend any other company to borrow from the team are so helpful and professional they really are a good company to borrow money from Reviewed on: 18th June 2021

Excellent provider

Quick and easy to apply money in my bank as soon as approved Reviewed on: 18th June 2021

Great company to deal with!

Simple and easy to deal with while not being too easy to get a loan. Reviewed on: 18th June 2021

Quick loan evaluation, not the lowest interest

It was almost instant to see if I’m eligible for a loan, when most other providers wouldn’t even let me apply because of my low credit score. The money came into my bank account quickly as well. However, the interest was higher than what I would have had if I could borrow money with my bank, still not as high as a credit card interest. Reviewed on: 18th June 2021

Very pleased with them

My loan was accepted and was easy to apply for it. Reviewed on: 18th June 2021

Flawless service

Took a few minutes to get a quote and everything sorted right after that, flawless service! Reviewed on: 18th June 2021

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