Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Easy, hassle free and reliable

Easy to access in so many ways, never had any issues, nice communication and not bombarded like I have previous borrowers. 100% recommend! Reviewed on: 18th June 2021

Very good

I loaned money and paid it back. Reviewed on: 18th June 2021

Excellent

Very friendly staff . Always there to help you. Excellent rate .highly recommend Reviewed on: 18th June 2021

Very satisfied

Very satisfied with their services. Easy to apply and fast response! Reviewed on: 18th June 2021

Decent

Cheapest for a 21 year old which was good Reviewed on: 18th June 2021

Fast and easy

I was I need of a new car from a small private ish seller and ratesetter was there to help! Send me the money I needed straight to my account. Easy transaction. I also appreciate the choice to pay more than your monthly installment. All in all great experience. Thank you Reviewed on: 18th June 2021

RateSetter Amazing A*

Fantastic company with affordable prices with amazing interest rates. Would 110% use again in the future. Reviewed on: 18th June 2021

Really great service helped in a time I needed it

Great rates and customer service. Access to account means you can track repayments and also pay off without penalty. Overall really happy! Reviewed on: 18th June 2021

They definitely deserve an award

I’ve had taken out a loan to get a new vehicle, of course when my circumstances did change, they were very good at accommodating it based on my circumstances. Things got better and would definitely recommend using them. Reviewed on: 18th June 2021

very good

yes i have had a loan from rate setter and it was a very good expeireance Reviewed on: 18th June 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Novuna Personal Finance 4.74 from 359 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Loans
from Vanquis 4.80 from 1254 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub