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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent customer service

I must say I have been well looked after by your staff ,whenever I need get in touch with you,service is first class. Reviewed on: 18th June 2021

Easy, straightforward and trusted.

I picked Ratesetter after much research, and I haven't regretted it. Easy to use website with clearly displayed information regarding your loan. RateSetter have earned my trust. Reviewed on: 18th June 2021

Very reasonable interest rates.

Am pleased with the way they do business. Reviewed on: 18th June 2021

Not a rip of!

I have had nothing but a good experience with Ratesetter they always look after you. Reviewed on: 18th June 2021

Worm socks

Fantastic service. Low fee. Easy to apply. Staff are professional. Reviewed on: 18th June 2021

Simple. Fast. Superb Customer Experience.

Been with Rate Setter since 2017 and have never had any concerns with the way business is managed by them. Thank you, RateSetter. Reviewed on: 18th June 2021

Fantastic service

Extremely helpful and a great service Reviewed on: 18th June 2021

be best

just be great had 2 Loans of then now better then the bank Reviewed on: 18th June 2021

Very Happy

Affordable loan made easy with little interest, happy customer. Reviewed on: 18th June 2021

Easy lending

I have used Rate Setter for one loan and it has been an easy and straightforward process. The online portal makes it simple to check where I am up to and I can log on and pay off extra when I want. Reviewed on: 18th June 2021

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