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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Trouble free borrowing

The application process was very straightforward and easy to complete. The interest rate is really competitive, I used it for a car loan and the normal car loan operators rates are massively higher than Ratesetter. I find the communication very helpful but not over intrusive or pushy. I have been very pleased with the experience overall. Would definitely recommend. Reviewed on: 18th June 2021

Very satisfied

Easy company to deal with you get what you require no hassle and can’t fault the company Reviewed on: 18th June 2021

Very reliable service throw out, easy to follow.

I would recommend RateSetter for all your borrowing needs. They keep you informed on the progress of payments and the balance of your account without any fuss. Overall they are a great service and I would recommend them. Reviewed on: 18th June 2021

Amazing company

RateSetter have a very easy and safe way to apply for a loan, there system is super quick and easy to use, there check is nearly instantly to obtain a reply. Well recommend Reviewed on: 18th June 2021

Recommend

Easy to apply and manage. Would recommend to friends and family Reviewed on: 18th June 2021

Fast, Easy and Affordable

I was in a pickle and money saving expert showed ratesetter as an option and it was brilliant. No fuss, sorted quickly and I was able to carry on without a huge monthly payment and with a lower interest rate than a credit card. Couldn't be happier! Reviewed on: 18th June 2021

Great service great access great rates

I needed money to cover a valence to my original mortgage rate setter were the best around Reviewed on: 18th June 2021

Used before and will use again

Quick, easy and always the best deal Reviewed on: 18th June 2021

Clear, simple and fast. Everything I need at my fingertips

Can't quite believe what a pleasant experience it has been. I feel it's a site and a brand I can really trust and would definitely comeback if I needed more help in the future Reviewed on: 18th June 2021

Easy to apply and a great Service

I found it very easy to apply for a loan and they even do soft checks that does not affect your credit score which is a good feature to offer. Rates were good and the money was in my account to use very quickly Reviewed on: 18th June 2021

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