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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Highly recommended

I highly recommend RateSetter. I've just taken out my second loan in the last 5 years with them and they are a great company to work with. They're straight up and you know exactly what's going on. Reviewed on: 18th June 2021

Quick and competitive loan

I was looking to pay off some other debts and the process of getting the loan was quick and easy. Reviewed on: 18th June 2021

Would recommend

Easy, friendly to use website. Great rates and helpful customer service! Would recommend. Reviewed on: 18th June 2021

Highly Recommended

Great customer service and easy to navigate site. Reviewed on: 18th June 2021

Good

Fantastic with great quick and easy payment and application with low rates which was helpful Reviewed on: 18th June 2021

Good for starters

It has a good interface and user experience,although, it could be improved for the investors side on the portfolio web page. Reviewed on: 18th June 2021

Very helpful and friendly

Straight to the point dealt with promptly and efficiently Reviewed on: 17th June 2021

Fast Services

I was desperately need a loan to buy my car, so I approached to the rate seller, I was quite amazed that once I submit payslip, it was approved on same day, and interest rate is fantastic as well . normally no company approached like that Reviewed on: 17th June 2021

A simple and straightforward company to use.

The website was really good and easy to use. It provided all the information I needed Reviewed on: 17th June 2021

Great loan company

Easy to calculate a quote and great customer service Reviewed on: 17th June 2021

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