Paid advertisement
Smart Money People Logo
Newsletter

RateSetter: Loans reviews

4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14022)

Would recommend

5
Easy, friendly to use website. Great rates and helpful customer service! Would recommend. Reviewed on: 18th June 2021

Highly Recommended

5
Great customer service and easy to navigate site. Reviewed on: 18th June 2021

Good

5
Fantastic with great quick and easy payment and application with low rates which was helpful Reviewed on: 18th June 2021

Good for starters

4
It has a good interface and user experience,although, it could be improved for the investors side on the portfolio web page. Reviewed on: 18th June 2021

Very helpful and friendly

5
Straight to the point dealt with promptly and efficiently Reviewed on: 17th June 2021

Fast Services

5
I was desperately need a loan to buy my car, so I approached to the rate seller, I was quite amazed that once I submit payslip, it was approved on same day, and interest rate is fantastic as well . normally no company approached like that Reviewed on: 17th June 2021

A simple and straightforward company to use.

5
The website was really good and easy to use. It provided all the information I needed Reviewed on: 17th June 2021

Great loan company

5
Easy to calculate a quote and great customer service Reviewed on: 17th June 2021

Really easy to arrange a loan so straight forward

5
Been with ratesetters for years - very easy to arrange and very fast transfer of funds - wouldn't deal with any other company!! Reviewed on: 17th June 2021

Excellent

5
Excellent company, quick decisions, reliable and efficient Reviewed on: 17th June 2021

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review