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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Really easy to arrange a loan so straight forward

Been with ratesetters for years - very easy to arrange and very fast transfer of funds - wouldn't deal with any other company!! Reviewed on: 17th June 2021

Excellent

Excellent company, quick decisions, reliable and efficient Reviewed on: 17th June 2021

Quick and straightforward application

Am back again and reliable ...... Reviewed on: 17th June 2021

Excellent company to deal with.

I have been a ratesetter loan customer for years. They are a joy to deal with! All information is clear & easy to read, they’re customer service is superb. Can’t recommend them enough. Reviewed on: 17th June 2021

2 Loans 0 Problems

I'm currently on my second load with RateSetter and have been a customer of theirs for about 5 years. Their website is really easy to use, changing direct debit dates is dead easy, seeing how much I have to pay back is super easy, managing my account in general is just a very pleasant experience, as far as it can be at least :). Reviewed on: 17th June 2021

best loans ever

rate setter is the best loans company ive ever come across very helpful easy to talk with via email and have a very manageable site where you can see your loan layout.... Reviewed on: 17th June 2021

Quick, friendly & no hidden nasty surprises!

This loan company does what it says on the tin! They are transparent and easy to use with an excellent web portal to keep track o your payments and interest. Reviewed on: 17th June 2021

Very fast and easy

Very safe and totally hassle free way to apply and secure a loan with ratesetter.Will be using them again for future loans.1 very happy customer. Reviewed on: 17th June 2021

Good

Easy and simple money shop. Quick decision and helpful customer service Reviewed on: 17th June 2021

Easy application process great value

Simple to apply for a loan, one of the lowest rates available. Have used ratesetter in the past and will do in the future. Reviewed on: 17th June 2021

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