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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great lender

Great customer service. No issues and the RateSetter was the best APR at the time. Lives up to its name. Reviewed on: 17th June 2021

Quick

Quick helpful and easy to use Reviewed on: 17th June 2021

Very reasonable loan

The APR rate of the Ratesetter is considerably lower them from the most lenders. I borrowed money to start a business. With other options, the interest rates were so high that it did not make much sense to do anything and remain profitable. Ratesetter is good company to deal with, I recommend it. Reviewed on: 17th June 2021

Fast and reliable

Been a pleasure working with Rate setter . They have exceeded my expectations. I would definitely recommend them . Reviewed on: 17th June 2021

Excellent service

I have dealt with this company twice now and have been more than happy with the service and rates provided. Reviewed on: 17th June 2021

Simple and easy

Super happy with Ratesetter, they borrowed me the money quick and easy and with very easy access to my loan. Very satisfied. Reviewed on: 17th June 2021

quick easy great service

So simple to apply and a quick decision. Great service, will recommend to friends Reviewed on: 17th June 2021

Easy and straightforward

Easy and straightforward, with good online support and website Reviewed on: 17th June 2021

Ratesetter has always been there.

Ratesetter has always provided help when I most needed it...And promptly with no fuss!...A simple application and it's done!.. I would always recommend Ratesetter for a great professional service. Reviewed on: 17th June 2021

Great service

Fantastic service really helped me when I needed it Reviewed on: 17th June 2021

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