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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

excellent service - quick and easy

I applied for a loan and they were very helpful and answered my questions competently and I got the loan I needed within minutes Reviewed on: 17th June 2021

First Class Service

I would highly recommend RateSetter if you need a loan. They have been a lifesaver for me!!! A very user friendly website. Thank you so much RateSetter Reviewed on: 17th June 2021

Recommend Rate Setter!!

They have been reliable, kept in touch and provided a good service to me. I would recommend to a friend. Reviewed on: 17th June 2021

Amazing experience with short term credit lend with realistic interest rates

Very helpful to individuals struggling with short term debts Reviewed on: 17th June 2021

Good deals, professional

Friendly customer service with clear steps on the process. There to answer any questions Reviewed on: 17th June 2021

Kia Ceed Estate

The best company very good service Reviewed on: 17th June 2021

Quick and efficient

Easy to apply, no hassle and best interest rates. Reviewed on: 17th June 2021

Easy and great value

It couldn't have been easier to set up this loan. The options were clear and the rates competitive, I could see exactly how to get the best deal. Highly recommend. Reviewed on: 17th June 2021

Great interest rates and quickly received funds

Very quick process to apply then receive funds and brilliant interest rates, would totally recommend Reviewed on: 17th June 2021

Very easy and convenient to use

I’ve used RateSetter twice, very easy and convenient to acquire the loan and manage it via the app. Reviewed on: 17th June 2021

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