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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Top rating for Ratesetter

I found ratesetter as a loan company when buying a car, I have had no problems and no interfering emails along the way, been brilliant. Reviewed on: 17th June 2021

Great rates and smooth transaction

Great rates and very smooth transaction. This is my second loan with ratesetter and I would highly recommend them Reviewed on: 17th June 2021

Great money lenders

Process was quick and easy, and money available fast Reviewed on: 17th June 2021

I am totally in control!

Easy, quick and suited my needs, easy to take control see what’s due to be pd and easy access to make additional payments. Top class!! Reviewed on: 17th June 2021

Fantastic Company hassle free!

Never had any issues at, excellent service!! Reviewed on: 17th June 2021

Quick and simple process

Ratesetter made the process of obtaining a loan simple yet effective. Had no issues regarding payments. Highly recommend. Reviewed on: 17th June 2021

Easy process

Pleasant experience by way of ease in the application process, acceptance and funds being made available Reviewed on: 17th June 2021

Fantastic company

I have had no problems with rate setter , good rates, easy to apply and great one line customer account where you can check everything you need. Reviewed on: 17th June 2021

Easy to apply

No issues and coming to the end of my loan period! If needed again, Ratesetter would be first choice! Reviewed on: 17th June 2021

Hassle free borrowing

A very easy application process & I got the money quickly. Easy to service the loan online & great rates too. Reviewed on: 17th June 2021

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