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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service so easy to use

Original loan was for a bathroom, then needed a top for emergency fencing. No hassle dealt with within minutes. Reviewed on: 17th June 2021

Great great great!

Great to get a loan so quickly and the team are so professional and helpful Reviewed on: 17th June 2021

Quick and easy

Fabulous company to deal with, painless application process and super fast service Reviewed on: 17th June 2021

Personal loan

Really easy to set up my personal loan this year for house improvements at a great interest rate as well 10/10. Reviewed on: 17th June 2021

Simple super quick application. Funds in the ball in hours.

Taking out a loan was so easy, so Quick, with no hassle. From start to Finish this simple process, fantastic rates. A really easy, well planned application. Money was in my account later that day. Staff are very friendly, full off passion and assist you to get through to the best part. Collecting your money. Reviewed on: 17th June 2021

Great experience

The process is quite easy, Rate is fair. Amazing staff, amazing company Reviewed on: 17th June 2021

Recommend this company.

Effortless to arrange, no problems setting up loan. Would definitely recommend them. Reviewed on: 17th June 2021

Excellent loan company

Ratesetter were very efficient and fast processing, would highly recommend this company to anyone, this company deserve high praise for customer satisfaction. Reviewed on: 17th June 2021

Top notch of lenders!

Fast and hassle less approval. Got me driving my car in few hours. Fair credit conditions, would definitely choose Ratesetter again. Reviewed on: 17th June 2021

Very competitive rates and a straightforward application process. .

Super efficient and helpful. I have used RateSetter to purchase two vehicles and have been impressed by the ease of each transaction. I will definitely use RateSetter again should I need finance. Reviewed on: 17th June 2021

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