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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to use Loan Platform

I have been using RateSetter for a long time and I can tell you Loan after Loan there is no isues or messing around... whats on your contract is the method and responsibilitys nothing more nothing less! 100% transparent and easy to use, I get a loan in 5 minutes and have a platform that I can count on they know me and I can log in and apply for a loan any time with out giving me a lot of grief and 10 trees worth of office paper/paperwork back and forward. I Recommend you use RateSetter Reviewed on: 17th June 2021

Easy

Had ratesetter for awhile now. I have no issues. I love the set out and how I can access my details and account with a just a few clicks. Highly recommended! Reviewed on: 17th June 2021

Easy and honest

Very easy to worek with, honest rules without small print hides, generally worth to work with. Reviewed on: 17th June 2021

Easy stress-free

No issues, no problems Easy, straight forward & stress free Reviewed on: 17th June 2021

Easy to work with

RateSetter is very easy to work with, I had no trouble finding out the information I needed and their website is clear and easy to understand which provides confidence in the product. Reviewed on: 17th June 2021

Simple, Easy, No unpleasant surprises

I took the loan with Ratesetter in order to finance the purchase of a car. 2 year plan with fixed interest and no unpleasant surprises. Monthly payments and additional payments are easy to make through the well-designed web portal. Reviewed on: 17th June 2021

Right rate

Our second peer loan and has enabled us to make home improvements at affordable rates Reviewed on: 17th June 2021

Great personal service

Really attentive with needs rather than a sale.. Customer Services always polite & helpful. Reviewed on: 17th June 2021

best loan provder ever

Excellent company to deal with,quick and easy process with very competitive interest rates,i would highly recommend Ratesetter for a loan. Reviewed on: 17th June 2021

Excellent Customer Service!!! The BEST!!!

Highly Recommended!!! Super Quick!!! Reviewed on: 17th June 2021

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