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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Easy and honest

Very easy to worek with, honest rules without small print hides, generally worth to work with. Reviewed on: 17th June 2021

Easy stress-free

No issues, no problems Easy, straight forward & stress free Reviewed on: 17th June 2021

Easy to work with

RateSetter is very easy to work with, I had no trouble finding out the information I needed and their website is clear and easy to understand which provides confidence in the product. Reviewed on: 17th June 2021

Simple, Easy, No unpleasant surprises

I took the loan with Ratesetter in order to finance the purchase of a car. 2 year plan with fixed interest and no unpleasant surprises. Monthly payments and additional payments are easy to make through the well-designed web portal. Reviewed on: 17th June 2021

Right rate

Our second peer loan and has enabled us to make home improvements at affordable rates Reviewed on: 17th June 2021

Great personal service

Really attentive with needs rather than a sale.. Customer Services always polite & helpful. Reviewed on: 17th June 2021

best loan provder ever

Excellent company to deal with,quick and easy process with very competitive interest rates,i would highly recommend Ratesetter for a loan. Reviewed on: 17th June 2021

Excellent Customer Service!!! The BEST!!!

Highly Recommended!!! Super Quick!!! Reviewed on: 17th June 2021

Very professional, nothing was too much

We used Rase setter to buy a car. They managed things so quickly, very professional too. The money was placed into my account really quickly. An was very easy to apply an follow instructions to what was needed by me. Been paying it for over a year now an never had any problems. I am really happy with their service. Would recommend an possibly use again in the future Reviewed on: 17th June 2021

Great Service

Very easy loan to set up with no hassle. Easy to change details at later date, reasonable rates. Reviewed on: 17th June 2021

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