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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very professional, nothing was too much

We used Rase setter to buy a car. They managed things so quickly, very professional too. The money was placed into my account really quickly. An was very easy to apply an follow instructions to what was needed by me. Been paying it for over a year now an never had any problems. I am really happy with their service. Would recommend an possibly use again in the future Reviewed on: 17th June 2021

Great Service

Very easy loan to set up with no hassle. Easy to change details at later date, reasonable rates. Reviewed on: 17th June 2021

Brilliant

Excellent friendly service at a brilliant rate setter Reviewed on: 17th June 2021

Easy to use service with competitive rates

Excellent easy to use website with competitive rates. It took only a few minutes to get my loan approved. I would certainly recommend them. Reviewed on: 17th June 2021

Good company

Very helpful and keep all customers informed wha gong on. Reviewed on: 17th June 2021

Amazing service

Always been a fan, easy to use, set up and amazing service. Have recommended to many Reviewed on: 17th June 2021

Always easy to communicate

Good help during lockdown understanding the problems and helped Reviewed on: 17th June 2021

Amazing

Most pain free loan I can think of Reviewed on: 17th June 2021

Personal Loan

Great company, great experience Reviewed on: 17th June 2021

CC95

Extremely helpful, low rates and easy to manage account Reviewed on: 17th June 2021

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