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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
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RateSetter Loans reviews (14022)

Excellent company

5
Couldn't get a loan for car so garage put us in touch with ratesetter very good rates and no hassle Reviewed on: 17th June 2021
Bryan Pears's avatar
Bryan Pears

Truly exceptional experience

5
10 out of 10, I have been a customer of RateSetter for over 6 years now, always an exceptional experience. Loans are paid into your account very quickly and the staff are so friendly and kind. I have recommended these to over 20 people and I am 100% certain, they all feel the same way I do. I would not use anyone else. Thank you for everything. Reviewed on: 17th June 2021
xRLM's avatar
xRLM

Great service

5
I have used ratesetter for a few years always had a great service from them and I would recommend them Reviewed on: 17th June 2021
Loraine Corrins's avatar
Loraine Corrins

Very quick

5
Very good response from RateSetter very helpful with going through the process Reviewed on: 17th June 2021
hacigaygusuz@icloud.com's avatar
[email protected]

Problem free

5
My car loan was great value, really easy to apply for with a quick response. Would recommend to anyone. Reviewed on: 17th June 2021
Paul Tinsley's avatar
Paul Tinsley

Amazing company

5
Quick, efficient and competitive rates. More flexible than other lenders. A great company who support their customers. Reviewed on: 17th June 2021
Geraint Rees's avatar
Geraint Rees

Would definitely use again

5
Very easy and straightforward application proces, clearly shown fees. Very convenient service to get a quick loan, repayments and overpayments made easy. Reviewed on: 17th June 2021
Sasha's avatar
Sasha

Outstanding service 5*****

5
I have used RateSetter a few times and I must say they are a very efficient, friendly and reliable company. I have always had excellent customer service and everything is always clear and well explained. Overall I would highly recommend RateSetter as they are a very professional and reliable company who have always been very helpful and the website is very clear and easy to use. Reviewed on: 17th June 2021
Daniel's avatar
Daniel

Easy to use and convenient

5
The app is very user-friendly and it does what it says on the tin. I've taken 2 loans through RateSetter and my experience has always been very good unlike with other financial entities, I totally recommend it. Reviewed on: 17th June 2021
Ruben Garcia Bri's avatar
Ruben Garcia Bri

Always very understanding

5
I extended my loan and it was dealt with efficiently and organised over the phone very quickly! Never had any problems, would definitely recommend and use again, Reviewed on: 17th June 2021
Elaine Angell's avatar
Elaine Angell

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