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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to use and convenient

The app is very user-friendly and it does what it says on the tin. I've taken 2 loans through RateSetter and my experience has always been very good unlike with other financial entities, I totally recommend it. Reviewed on: 17th June 2021

Always very understanding

I extended my loan and it was dealt with efficiently and organised over the phone very quickly! Never had any problems, would definitely recommend and use again, Reviewed on: 17th June 2021

Easy to use

Good fast loan easy to set up needed a new car fast and they couldn't be more helpful Reviewed on: 17th June 2021

Simple, fast and efficient!

I have taken out 3 loans with Ratestter and everytime it has been so easy, after answering a few questions, you always get an answer within a few hours and the money in the bank the next day, great rates and options to choose from. Highly recommend, wouldn't go to anyone else! Reviewed on: 17th June 2021

Perfect

Everything is going smoothly and there is no problems Reviewed on: 17th June 2021

Rate setter experience

My experience was - friendly,quick and very professional. Reviewed on: 17th June 2021

Amazing service

I have used ratesetter twice and both times have been exceptional.. They have been straightforward hassle free, clear and concise with very time friendly decision making. I would recommend them with the highest remarks. Reviewed on: 17th June 2021

Quick and easy

Easy website to use and quick decision Reviewed on: 17th June 2021

One of best brand

I struggle with find for witch brand is for me the best witch give best options how long I be waiting for verification etc. and find RateSetter , very professional contact , contract easy , clear to understand and what is important nothing hide Reviewed on: 17th June 2021

Time in need

Really happy that rate setter lent me the money. I’m a full time working single mum and my car broke and with rate setter help I was able to get a new little car and without a huge Interest rate. Reviewed on: 17th June 2021

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