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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Cheapest loan rates I was offered and was the right choice

I looked around before I chose RateSetter for my wedding loan. A lifetime of happiness for only a few years repayments! when we finish paying this loan, we will be be getting another loan from RateSetter for a new car. Reviewed on: 17th June 2021

Excellent

Excellent performance thank you Reviewed on: 17th June 2021

Easy

So easy to deal with helpful understanding good team work Reviewed on: 17th June 2021

Straightforward, no problems!

Organising a loan through ratesetters was so straightforward. I managed to get the loan amount I needed, with affordable repayments and have found it so easy to keep track of. Reviewed on: 17th June 2021

Quick Decision

Very professional service and exceptionally quick decision making combined with favourable rates of interest. Thank You Reviewed on: 17th June 2021

A pleasure to deal with.

I have dealt with Ratesetter on several occasions getting loans and at all times I have found the staff a pleasure to deal with and very knowledgeable, also the application online is simple and easy to use and the processing time quick and efficient, I also found their options of early repayments etc very good and I have recommended Ratesetter to several friends and family and they have all found the experience similar to myself . A great company to work with everytime !!! Reviewed on: 17th June 2021

Quick ,safe,satisfied

a great company East to contact Feel safe and reliable Reviewed on: 17th June 2021

Simple, no fuss loan

very easy to get set up and no fuss service Reviewed on: 17th June 2021

RateSetter is the best

RateSetter is very easy and the most reasonable online loan provider. All questions are understandable, easy to fill and you get your quote back in couple of hours. Plus you can change, update, re-pay or even lend more if needed. Overall is great experience by phone and online, and you always get help by customer service. I would give ten more stars Reviewed on: 17th June 2021

Easy and fast!!

Always a great experience. My second loan here - quick approval, fast funds! Reviewed on: 17th June 2021

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