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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very good credit company. Small RSO

I'm come back 100% from the RateSetter Reviewed on: 17th June 2021

.

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Easy but responsible lending

Easy application good rates and clear and transparent from contact to end of loan. Reviewed on: 17th June 2021

Excelent Service

Excelent service with a no hassle arrangement and process. If your in need of a loan thats and want it easily managed and straight forward then RateSetter are the company to go to... Reviewed on: 17th June 2021

Very easy

Very easy to setup and easy to manage on the website over paying etc I would definitely use again when needed Reviewed on: 17th June 2021

Top quality service

100% would recommend these guys. Was in need for some cash sharpish struggled to find a loan anywhere else. Within a few days was in my account. Reviewed on: 17th June 2021

Easy,quick and helpful team!

I was behind myself lately, and they helped me with all my inquiries. Would recommend to everyone to choose ratesetter when in a need of helpful bits! Reviewed on: 17th June 2021

Highly recommended

Would highly recommend very easy and a pleasure to deal with Reviewed on: 17th June 2021

Straight forward and easy to manage

I’ve used ratesetter a number of times overs the years for loans on cars and home upgrades. Very smooth application process and clear to follow. Loan management is straightforward on their dashboard, repayment date changes and overpayments. Definitely will go to them first in the future if needed. Reviewed on: 17th June 2021

Very good experience

No hassle, very quick, good rates Reviewed on: 17th June 2021

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