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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Finance without the fuss

I couldn’t fault the ease of service and transparency I received from Ratesetter. Thank you - I will definitely use you again. Reviewed on: 17th June 2021

Super company

Took out a loan 2years ago. So easy to deal with and great rate Reviewed on: 17th June 2021

No frills, reliable

No problems whatsoever so far, no frills company who get the job done. Good interest rates, too. Reviewed on: 17th June 2021

Easy to set up loan

Never heard of ratesetter and Googled cheap loans..ratesetter came up with a loan interest rate way below everyone else..only needed a small loan but was able to spread it out longer because of the interest rate offered..much lower than my bank or supermarket lenders...which at the time was a godsend. The application was quick and the loan approved promptly.. low interest rates no fuss and easy to deal with... Reviewed on: 17th June 2021

Easy

Quick and easy. Fast response and reasonable rates Reviewed on: 17th June 2021

Easy and quick

I needed a new car quickly I was recommend by the garage to use ratesetter. I gave my details, got an answer within 24hours deal done Reviewed on: 17th June 2021

Easy loan

Very easy and quick to sort and get payment. Reviewed on: 17th June 2021

Professional, courteous and efficient.

The staff were helpful and polite and didn’t try to sell me anything that I didn’t want or couldn’t afford. Answered all my questions and were very helpful indeed would definitely recommend and use again myself. Reviewed on: 17th June 2021

Competitive top company

Fantastic APR look no further, very good company!! Reviewed on: 17th June 2021

Genuine company

Top people, genuinely caring and helpful Reviewed on: 17th June 2021

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