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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Very Efficient Service

5
I had a really good experience with RateSetter, very easy and efficient. Reviewed on: 17th June 2021
matty541's avatar
matty541

Easy, quick and affordable

5
It was easy drive me to apply, I received the funds quickly, I was offered a range of products and found one which helped and was affordable. Reviewed on: 17th June 2021
Alakagkone Thevarajah 's avatar
Alakagkone Thevarajah

Easy to understand loans

5
Could not have been easier to apply .Loans Tailored to you. Reviewed on: 17th June 2021
markpowell59@yahoo.co.uk's avatar
[email protected]

Peace of mind

5
I had been struggling with consolidating debts, and it seemed I had no way of getting away from it. I had been rejected by some companies, although my credit was good, I couldn’t understand why? Ratesetter came to me from a comparison site with a really fair interest rate, whilst I had never heard of them before, I was keen to check my eligibility. Success, I didn’t believe it! I had my money in a few days, and immediately I had the biggest sense of relief. I am now half way through my second year with Ratesetter and I have not once missed a payment. Thank you Ratesetter for trusting in me, and for my peace of mind. Reviewed on: 17th June 2021
Adam Ferris's avatar
Adam Ferris

Quick service good rates

5
Quick/ smooth service, good and very competitive interest rates Reviewed on: 17th June 2021
Francesco melis's avatar
Francesco melis

Good no hassle

5
Was easy to to get what I needed Reviewed on: 17th June 2021
Robert Clayton's avatar
Robert Clayton

Excellent caring service

5
When all about are slamming doors in your face RateSetter welcomed me with open arms, Reasonable repayment rate and responsible caring attitude allowed me to achieve my target without crippling terms and conditions. Thankyou RateSetter. Reviewed on: 17th June 2021
Rory Wheeldon's avatar
Rory Wheeldon

Excellent

5
Excellent service and friendly staff Reviewed on: 17th June 2021
Shaun Johnson's avatar
Shaun Johnson

Top Lenders

5
Great customer service and support Reviewed on: 17th June 2021
John Kirwan's avatar
John Kirwan

Satisfying

5
Everything went fast and smoothly Reviewed on: 17th June 2021
Mihai 's avatar
Mihai

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