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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very pleased with ratesetter

I have used ratesetter a couple of times and I've found them to be quick to respond in a very helpful professional manner. Would definitely recommend ratesetter. Reviewed on: 17th June 2021

Quick, easy and reliable

My loan was received quickly with no problems, the application process was easy and I have been able to keep a track of all my details well using their website Reviewed on: 17th June 2021

best in the business

i have had an excellent experience with the loans i have taken out with Ratesetter,on both occasions i was dealt with very well.Everything was explained thoroughly and the funds quickly transferred,all in all i have been very impressed. Reviewed on: 17th June 2021

Amazing.

Hassel free service always there to help. Reviewed on: 17th June 2021

Great Loan Provider

I have been using RateSetter for over 3 years now and would highly recommend to anyone who's looking for a Loan. Their website is clear, easy to use, decision times are very satisfying, competetive intrest... The list goes on. On top of all that, if I ever had a question about my payments or Loan in general, their customer service was really understanding, well spoken, explained every little detail I wanted to know. Truly beyond excellence in my personal opinion. Reviewed on: 17th June 2021

Very helpful. Kept me well informed of progress, and future correspondence.

They were quick to respond, all paper work came through quickly, no question was a problem. Reviewed on: 17th June 2021

the best

all ways very vrey good ................................................ Reviewed on: 17th June 2021

Quick and easy

Very easy to set up! Clear and understandable language. No hidden fees. Reviewed on: 17th June 2021

Easy and efficient, made the choice easy

No issues, no problems, what more could you want from a lender Reviewed on: 17th June 2021

Great Customer Service

Easy process, no fuss, user friendly website, definitely recommend to friends and family Reviewed on: 17th June 2021

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