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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Fantastic!

So quick and easy. No problems at all Reviewed on: 17th June 2021

Simple, fast and helpful

Great service , simple to use digital platform and very helpful staff. Better than high street banks Reviewed on: 17th June 2021

Affordability

A loan made easy, with great customer service. Reviewed on: 17th June 2021

Reasonable rates and easy to use

I'm at the end of my repayments and can say that everything was user friendly. Reviewed on: 17th June 2021

Shop around....but you will always come to these guys... best in the business

My experience has been totally stress free and thanks to the team here my dreams were made possible. Definitely would use them again and most definitely would recommend to friends and family. Great work guys. Reviewed on: 17th June 2021

Amazing overall experience so far, been with them for 2 years now

Took out a loan in 2019 for my wedding. Back then they were the cheapest to get a loan from and so far the process to manage the loan has been the best by FAR. No penalty on early payments either. Reviewed on: 17th June 2021

Great service definitely recommend

Fast to sort out, very good rates. Super easy to make extra payments or pay off early with no charges. Reviewed on: 17th June 2021

Fast & Easy

Really simple process and great user interface that makes it clear on all payments for your personal loan. Great way to arrange own car finance. Reviewed on: 17th June 2021

Easy to use

It was easy to apply for the loan and I received the money in a very short time. Reviewed on: 17th June 2021

Good rates. Fast process/decision

I was in need of a loan for a new car, the process I experienced was fast and efficient and at a reasonable rates. Would definitely recommend. Reviewed on: 17th June 2021

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