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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

My experience

Very fair especially during Covid when I wasn’t working! All round easy to apply, money in very quickly and staff friendly Reviewed on: 17th June 2021

Easy peasy

easy to use and does what it says on the tin Reviewed on: 17th June 2021

Fantastic experience very happy

Flawless easy to make application and very easy to manage and monitor Reviewed on: 17th June 2021

Good customer experience

Good customer service. Never had any problems Reviewed on: 17th June 2021

Overall great company!!!!!!!

Great experience whilst using RateSetter with the ease and simplicity of applying for a loan. Great company who I have recommended to numerous of family and friends and even neighbours... definitely 1st choice when it comes to loans Reviewed on: 17th June 2021

Highly recommended

Fuss free, quick decision (and payment). Would highly recommend and certainly use again!! Reviewed on: 17th June 2021

Simple and quick to apply

I have had 2 loans with ratesetter and the process for applying was very simple and speedy. Rates offered were very competitive. Reviewed on: 17th June 2021

Absolutely a brilliant company

Fantastic experience very easy to do business with have and will carry on recommending to family and friends thank you so much Reviewed on: 17th June 2021

Great Value For Money

I had been stuck in a loan with Barclays, and frankly appalled at the rate and service. Ratesetter was easy to set up, a refreshing amazing rate, and great administration. Reviewed on: 17th June 2021

Excellent service. Simple loan.

Good rates and excellent repayment plans. Simple application and fast payments. Would recommend. Reviewed on: 17th June 2021

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