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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great Value For Money

I had been stuck in a loan with Barclays, and frankly appalled at the rate and service. Ratesetter was easy to set up, a refreshing amazing rate, and great administration. Reviewed on: 17th June 2021

Excellent service. Simple loan.

Good rates and excellent repayment plans. Simple application and fast payments. Would recommend. Reviewed on: 17th June 2021

Great to deal with

No messing lian to suit my needs at the time. Reviewed on: 17th June 2021

Simple, no nonsense, straight forward, competitive rates.

Simple, no nonsense, straight forward, competitive loan at a decent rate available on line. Reviewed on: 17th June 2021

Great fast efficient service, highly recommended.

Very fast response, crystal clear wording and easy to understand. A complete stress less process. Reviewed on: 17th June 2021

Top loan leaders

One of the most easiest and straightforward loan company I have ever dealt with. Very quick and simple application form with a quick response. Had no issues at all! Reviewed on: 17th June 2021

Rest easy sleep easy

Very user friendly website and 100% peace of mind. Thank you for bringing back my restful peaceful nights of deep sleep Reviewed on: 17th June 2021

Efficient and easy!

Excellent service, easy to set up fair interest rates. Reviewed on: 17th June 2021

satisfied

I made the loan and everything went well it was all online and without complications, I'm happy. Reviewed on: 17th June 2021

Spot on

No problems from the kick off smooth experience thanks Reviewed on: 17th June 2021

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