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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent Service

Great customer service. Quick application process and fast payout. Would recommend Ratesetter to anyone. Reviewed on: 17th June 2021

Easy to use and a good concept

Had no problems. Loan set up easily and quickly. Good Internet site which shows where loan is up too - clear and easy to use Reviewed on: 17th June 2021

The best

Couldn't be more happy with the service, so easy and quick way to get things sorted. Really recommended RateSetter Reviewed on: 17th June 2021

Great service

Great service and easy to set up . Very happy to use rates enter again Reviewed on: 17th June 2021

Superb!!

RateSetter are quick, efficient and easy to deal with. What they promise is what they deliver- a no nonsense, easy loan process! Reviewed on: 17th June 2021

Floor

Very easy to deal with, superb customer service. 100% recommended Reviewed on: 17th June 2021

Quick and easy

The loan was really easy to apply for and we knew what % interest we would be paying before our hard credit check. It’s been really easy to follow and very easy to make extra payments. Almost paid off now. Will definitely look at Ratesetter first if we need another loan in the future. Reviewed on: 17th June 2021

Quality

Application was very easy to complete and service has been excellent Reviewed on: 17th June 2021

Rate setter

Excellent prompt service with value for money rates Reviewed on: 17th June 2021

I've used RateSetter a few times.

I've used RateSetter a few times and everything is simple and easy. Never had any problems and would definitely recommend. Reviewed on: 17th June 2021

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