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RateSetter: Loans reviews

4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14022)

Fantastic service

5
Ratesetter has given me the opportunity to step into business and onto the housing market. The process was easy, with support at every step. I would recommend this to not only my friends, but my family too. Reviewed on: 17th June 2021

Easy and simple

4
Very easy. Very simple. Effective. Good customer service. Overall great! Reviewed on: 17th June 2021

Simply and quickly

5
It's my second one with RS easy to apply fast decision no problems at all Reviewed on: 17th June 2021

Excellent service totally transparent no hard sale perfect experience highly recommended

5
This is my second rate setter loan , I paid my first one off in super quick time and was offered a great rate on the second loan , absolutely no hassle or drama a few key strokes and a day later cash was in the bank , I can't emphasise how easy it is , go on give a go and see you won't be disappointed ....! Reviewed on: 17th June 2021

Fantastic service

5
Quick and easy also I was given a very good rate Reviewed on: 17th June 2021

Very pleased

5
Very pleased overall with the service. Customer service response is quick and helpfull. Reviewed on: 17th June 2021

Excellent

5
No problems,no hassles,would definitely recommend Ratesetter Reviewed on: 17th June 2021

Great company

5
Always really easy to apply for a loan with such a small amount of interest. I would recommend RateSetter to everyone. Reviewed on: 17th June 2021

Quick and easy low interest

5
Very good for people who doesn't have very good credit history, reliable and quick and easy to apply. Recommended Reviewed on: 17th June 2021

Best rates, no fuss

5
Ratesetter have twice now given me far bigger loans at much lower rates than any of their competitors could offer. The loan application process is super simple, and they do their due diligence to ensure that you can indeed repay the loan without stress or worry. Furthermore, it’s boosted my credit rating immensely - more than any well managed credit cards have. Can’t recommend them enough. Reviewed on: 17th June 2021

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