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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Reliable, efficient, INTEREST-ed

5
I took out a loan with Ratesetter a couple of years ago and the communication with the company has been great, the interest fair and the support reliable. I would recommend to anyone in need of a loan! Reviewed on: 17th June 2021
AKatRab's avatar
AKatRab

Best place for a personal loan

5
I was surprised that rate setter was actually giving me the APR they were offering, not as others who just give you an offer and making you pay more when you are actually applying. All is on track since a couple years now and I am very happy about the service they offer overall. Reviewed on: 17th June 2021
Anonymous's avatar
Anonymous

Fantastic service

5
Ratesetter has given me the opportunity to step into business and onto the housing market. The process was easy, with support at every step. I would recommend this to not only my friends, but my family too. Reviewed on: 17th June 2021
Nick Turner's avatar
Nick Turner

Easy and simple

4
Very easy. Very simple. Effective. Good customer service. Overall great! Reviewed on: 17th June 2021
hollipop994@gmail.com's avatar
[email protected]

Simply and quickly

5
It's my second one with RS easy to apply fast decision no problems at all Reviewed on: 17th June 2021
Piter's avatar
Piter

Excellent service totally transparent no hard sale perfect experience highly recommended

5
This is my second rate setter loan , I paid my first one off in super quick time and was offered a great rate on the second loan , absolutely no hassle or drama a few key strokes and a day later cash was in the bank , I can't emphasise how easy it is , go on give a go and see you won't be disappointed ....! Reviewed on: 17th June 2021
Bri's avatar
Bri

Fantastic service

5
Quick and easy also I was given a very good rate Reviewed on: 17th June 2021
Steve Belcher's avatar
Steve Belcher

Very pleased

5
Very pleased overall with the service. Customer service response is quick and helpfull. Reviewed on: 17th June 2021
Alina Ciuraru's avatar
Alina Ciuraru

Excellent

5
No problems,no hassles,would definitely recommend Ratesetter Reviewed on: 17th June 2021
Tom Campbell's avatar
Tom Campbell

Great company

5
Always really easy to apply for a loan with such a small amount of interest. I would recommend RateSetter to everyone. Reviewed on: 17th June 2021
Aleksandra Mejer's avatar
Aleksandra Mejer

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