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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and easy low interest

5
Very good for people who doesn't have very good credit history, reliable and quick and easy to apply. Recommended Reviewed on: 17th June 2021

Best rates, no fuss

5
Ratesetter have twice now given me far bigger loans at much lower rates than any of their competitors could offer. The loan application process is super simple, and they do their due diligence to ensure that you can indeed repay the loan without stress or worry. Furthermore, it’s boosted my credit rating immensely - more than any well managed credit cards have. Can’t recommend them enough. Reviewed on: 17th June 2021

Would really recommend

5
Really good efficient customer service, fast process. Reviewed on: 17th June 2021

Easy to arrange

4
Easy to arrange loan and easy to access online to see all your details Reviewed on: 17th June 2021

Simply The Best

5
Would recommend to anyone that wanted a loan Reviewed on: 17th June 2021

Good quick service

5
Applied for a loan, was approved and in the account quickly with no hassle. Good online services as well, no problems from me Reviewed on: 17th June 2021

Great service

5
Great service, very professional and friendly. Keep up great work Reviewed on: 17th June 2021

Very happy

4
Great customers Services. I am very happy. Recommended. Reviewed on: 17th June 2021

Easy application process

5
This is my second loans! It’s quick and easy to apply and also to send in documents. Great website and easy to use. Reviewed on: 17th June 2021

Great rates

5
Easy application and prompt transfer of funds. Reviewed on: 17th June 2021

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