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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Would really recommend

Really good efficient customer service, fast process. Reviewed on: 17th June 2021

Easy to arrange

Easy to arrange loan and easy to access online to see all your details Reviewed on: 17th June 2021

Simply The Best

Would recommend to anyone that wanted a loan Reviewed on: 17th June 2021

Good quick service

Applied for a loan, was approved and in the account quickly with no hassle. Good online services as well, no problems from me Reviewed on: 17th June 2021

Great service

Great service, very professional and friendly. Keep up great work Reviewed on: 17th June 2021

Very happy

Great customers Services. I am very happy. Recommended. Reviewed on: 17th June 2021

Easy application process

This is my second loans! It’s quick and easy to apply and also to send in documents. Great website and easy to use. Reviewed on: 17th June 2021

Great rates

Easy application and prompt transfer of funds. Reviewed on: 17th June 2021

Good choice

Quick response and good communication. Never had a problem with the company. Reviewed on: 17th June 2021

Fast and hassle free

Applied for the loan Monday and Tuesday i got the money in my account , what more could you ask for. Reviewed on: 17th June 2021

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